Contact information

Contact Information

We’re here to help with questions regarding orders, products, shipping, local pickup, or other inquiries.

Zaid’s Luxury Fragrance

Website: zaidluxuryfragrance.com

Email: zaidluxuryfragrance@gmail.com

Customer Support

For assistance with an existing order, please include your order number in your message so we can assist you as quickly as possible.

For damaged or incorrect items, please contact us within 24 hours of delivery and include the information and photos required under our Return & Refund Policy.

Local Pickup

Local pickup information and instructions will be provided to eligible customers after an order has been placed and confirmed ready for pickup.

For security and privacy purposes, pickup location details may be provided directly to the customer rather than publicly displayed on this page.

Response Time

We aim to respond to customer inquiries within 1–2 business days.

Business days do not include weekends or holidays.